Returns, Exchanges, and Refunds

How do returns work?

If you’ve received a wrong, damaged, or defective item:

• Notify us within 7 days of delivery.
• Send a few pictures of the product and packaging for verification.
• Once approved, we’ll arrange a pickup and process your request.
• You can then choose either an exchange or a refund/store credit.

How do exchanges work?

We start with the good part — one free size exchange on every order. Because sometimes it fits in the head but not on the shoulders.

• Raise a request within 7 days of delivery.
• Keep the tee unworn, unwashed, and with tags intact.
• Once we receive your returned item and verify it meets exchange criteria, we’ll swap it and send the new size your way — free of charge.
• Request the exchange via your account or by contacting our support team.
• Pick-up & verification: We’ll ensure the returned product meets exchange criteria.
• Shipping the new size: The new size is shipped at no extra cost once approved.
• Timing: Exchanges typically take 5–7 business days from request to delivery, depending on location.

How do refunds work?

Refunds are first issued as Oopsism Store Credit — instant, convenient, and usable across all future orders. To make it even better:

• Bonus value: Get an extra 5–10% when you choose credit instead of a cash refund.
• Instant availability: Ready to use immediately.
• Flexibility: Can be used across sales, bundles, and new arrivals.

If you prefer a refund to your original payment method, we can process it once the returned item clears quality check.

We keep it simple and fair — just like it should be.

Customer Support

Who do I contact for help?

Do e-mail us at support@oopsism.com. You can also reach out on WhatsApp: +91 94489 43105.

This ain’t a call centre. That much we can assure you. We are funny only with our t-shirt designs, not customer service.

How quickly do you respond?

Usually within a few hours — unless our team’s on a ladder fixing the print machine. Still… we get back real fast. We promise you that we won’t have an “Oops” moment.

Where can I share feedback?

Call. Mail. DM on WhatsApp. Carrier pigeon. We take compliments and complaints seriously. Your words shape Oopsism.