Frequently Asked Questions

General

What is Oopsism?
Think of Oopsism as a happy accident that turned into a merch brand. Born out of too many “oops” moments and caffeine highs, we print jokes, moods, and minor identity crises on tees and hoodies. No corporate jargon, no 12-slide decks — just real people, bold prints, and the occasional typo we call design. If life’s a mess, we might as well wear it.
Startup madness (minus the chaos), powered by a tight crew of creative rebels spread across India. The folks printing your tee are ex-agency types who ditched pitch decks for print presses — and haven’t looked back since. Designs, prints, calls, complaints — all handled by real humans with caffeine addictions and zero tolerance for corporate nonsense. No bots. No committees. Just people who actually give a damn about your merch.

Fabric & Quality

What fabric do you use?

100% cotton. Pre-shrunk. Bio-washed. Fine Combed. Soft enough to nap in. Tough enough to survive laundry-day chaos. Fabric varies from product to product – do check individual products for the specs. But good stuff. We can’t afford to mess with quality coz we are from the big bad world of brands and advertising. And we know the pains to build one.      

A tiny 3% shrinkage happens with cotton. Considering that the fabric we use is pre-shrunk, you might experience next to nil shrinkage. Our colours don’t bleed – unless you wash it in acid or use bleaching agents.

Tiruppur, Tamil Nadu. The Mecca of tees. Patterned, designed, stitched and tested by folks who’ve been doing this since you were in school.

Absolutely. Most of our tees, hoodies, and polos are soft cotton — comfy and classic. But for those who want to save the planet and look cool doing it, check out our sustainable range. Same quirky prints, same bold vibes, but a little greener. Because Oopsism loves fun… and the Earth.

Fit & Finish

What is a “smart fit”?
Not baggy. Not gym-rat tight. We designed this for actual humans, not mannequins. Wear it anywhere — work, pub, protest.
Of course. Check it on every product page. One of the pics in the gallery is a size chart. Still confused? Ping us. We’ll sort it with you like you’re fam.

Yes, but hey — body types vary. If you’re between sizes, size up for chill, size down for flex.

Print Quality

What kind of printing do you use?

DTF Transfers (Direct to Film) with water-based pigment inks. No thick patches. No vinyl peeling. Just smooth prints that last longer than screen prints. Let’s say 60-70+ washes; even though our internal literature says 100+ washes. Under promise, over deliver is our style.                       

Not unless you beat it up with hot water and harsh detergents and iron on the prints. Treat it right and it’ll outlive most of your fast fashion. The average life span is upto 60 washes;  by the way our wardrobes are nowadays, you can enjoy a cool 12 – 18 months durability for the prints.

Yes sir. No toxic plastisol. No weird smells. No guilt. Just fresh drip with a conscience.      

Orders & Delivery

How long will it take to get my order?
We print in 3 working days and ship immediately. Delivery varies by location – usually 4 to 7 working days pan-India, post shipping. Emergency? Call us. We hustle harder. But we aren’t fans of quick commerce btw. We think it screws up our lifestyle, as a species.

We pick our logistics partners based on where your merch needs to go. Fast, reliable, and local-friendly — so whether you’re in a city or a corner of nowhere, your Oopsism tee, hoodie, or polo gets to you without drama.      

Absolutely. You’ll get the tracking link as soon as it’s shipped. We don’t do the “Your order has been shipped 😅” and vanish thing. 

From Kanyakumari to Kargil. We podu everywhere. If there’s a pin code, we’ll find it.

Please read our Shipping Policy for more info.

Returns, Exchanges, and Refunds

How do returns work?

If you’ve received a wrong, damaged, or defective item:
• Notify us within 7 days of delivery.
• Send a few pictures of the product and packaging for verification.
• Once approved, we’ll arrange a pickup and process your request.
• You can then choose either an exchange or a refund/store credit.

We start with the good part — one free size exchange on every order. Because sometimes it fits in the head but not on the shoulders.

  • Raise a request within 7 days of delivery.
  • Keep the tee unworn, unwashed, and with tags intact.
  • Once we receive your returned item, we’ll pick it up, swap it, and send the new size your way — free of charge.
  • Request the exchange: Via your account or by contacting our support team.
  • Pick-up & verification: We’ll ensure the returned product meets exchange criteria.
  • Shipping the new size: The new size is shipped at no extra cost once approved.
  • Timing: Exchanges typically take 5–7 business days from request to delivery, depending on location.

Refunds are first issued as Oopsism Store Credit — instant, convenient, and usable across all future orders. To make it even better:

  • Bonus value: Get an extra 5–10% when you choose credit instead of a cash refund.
  • Instant availability: Ready to use immediately.
  • Flexibility: Can be used across sales, bundles, and new arrivals.

If you prefer a refund to your original payment method:

  • We can process it once the returned item clears quality check.

We keep it simple and fair — just like it should be.

Customer Support

Who do I contact for help?

Do e-mail us on support@oopsism.com. You could reach out to us on whatsapp too – +919448943105. This ain’t a call centre. That much we can assure you. We are funny only with our t-shirt designs, not customer service.

Usually within a few hours. Unless our team’s on a ladder fixing the print machine. Still… we get back real fast. We promise you that we won’t have an “Oops” moment.  

Call. Mail. DM on whatsapp. Carrier pigeon. We take compliments and complaints seriously. Your words shape Oopsism.